PC Concepts Bulk-Email Policy is to prevent email SPAM through education and proactive practices

Approximately 97% of all email transiting the internet is SPAM and adds up to nearly 2 billion unwanted emails a day. This wastes Internet bandwidth, computer CPU processing power to perform spam analysis and rejection, and ultimately human, natural and financial resources.

More importantly, PC Concepts is committed to insuring that your mail server is stable and reliable. For this reason, we can not permit anyone to abuse the mail server which can cause long email delays called mail queues or practices that get the mail servers IP blacklisted which causes delays or non-delivery requiring our staff to re-route or reassign new IP’s’ and contact the RBL’s to get de-listed wasting valuable engineering time.

PC Concepts has zero-tolerance for Unsolicited Bulk Email (UBE) aka SPAM. We actively promote policies and practices that help reduce and prevent the sending of UBE.

Before your organization begins using PC Concepts servers, you agree that:

Your organization will publish a bulk-email-complaint email address (such as bulk-email@asitedomain.com) in a conspicuous place on its website;
Your organization will register its bulk-email-complaint email address at abuse.net, and will promptly respond to messages sent to that address
Your organization’s intended bulk email recipients have given consent to receive bulk e-mail via a documented opt-in procedure;
Your organization’s procedures for obtaining consent include reasonable means to ensure that the person giving consent is the owner of the email address for which the consent is given;
Your organization keeps records of the recipients’ consent in electronic or another form that may be promptly produced on request, and you honor the recipients’ and PC Concepts requests to produce consent evidence within 72 hours of receipt of the request;
Your organization has a system in place that allows a bulk-email recipient to revoke his or her consent (such as a link in the body of bulk emails), you honor revocations of consent within 72 hours, and you notify recipients that the revocation of their consent will be implemented in 72 hours;
Your organization has a Privacy Policy published on its website;
Your organization will ensure that all bulk email includes the recipient’s email address in the body of the message or in the “TO” line of the email;
Your organization will not attempt to send bulk email to any email address if three (3) consecutive delivery rejections have occurred and the time between the third rejection and the first rejection is longer than 15 days.
These policies apply to all bulk email sent using PC Concepts Email servers, and to bulk email sent from any network by your organization or any person on your organization’s behalf that directly or indirectly refer the recipient to a site hosted by PC Concepts.
In addition, your organization may not use other bulk-email services that do not practice similar procedures for all emailings resulting in UBE being used to target your website with PC Concepts. These requirements apply to distribution lists created by third parties to the same extent as if the list were created by your organization.
PC Concepts may monitor your organization’s compliance with these requirements, including requesting opt-in information from a random sample of your email list at any time. In addition, PC Concepts may block the transmission of any bulk email that it believes, at its sole discretion, may violate these provisions.
Learn more about SPAM, the difference between SPAM and legitimate bulk email and how to conduct a Permission Pass to protect your legitimate bulk-email list.
Learn more about the CAN-SPAM Act or POPI Act of South Africa